The pipeline allows you to maintain a pool of potential Clients and when appropriate, convert to an active Client. A sequence of processing steps are included to provide a clear picture of where in the onboarding process the Client is.

Not at all. You can simply create new Clients by clicking on the Disability icon on the top right of the NDConnect screen - you can also import new Clients from Excel if you wish

Both device operating systems are supported.

Absolutely! You can quickly add or edit case notes for your clients. Utilize the same drop-down lists for Support Types and Support Items. You can add case notes using your mobile device or iPad and review them later on a browser.

Please contact your NDConnect Administrator. The NDConnect Apple/iOS app can be downloaded from a private app store, while the Android version is available on our website as an APK file.

1. NDConnect encrypts all data in transport 2. User passwords are one-way encrypted (2FA is available) 3. Client data and documents are encrypted prior to storage 3. Servers are hosted in secure Australian data centres 4. Data and documents are backed up twice daily to remote storage

Data and documents are stored in Australian data centres in Melbourne and Sydney